Privacy Policy Effective Date: [1/1/2015]
Santy Orchids (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, register an account, and purchase our live Cymbidium orchids.
1. Information We Collect When you use our site, we may collect the following types of information:
Personal Information: Name, email address, shipping address, billing address, and phone number when you place an order or create an account.
Payment Information: Payments are processed through PayPal. We do not store or access your full payment details.
Technical Data: Information about your device and browsing actions, such as IP address, browser type, and referring pages, collected via cookies or similar technologies.
2. How We Use Your Information We use your information to:
Process and fulfill orders
Communicate about your order or account
Respond to customer service inquiries
Improve our website and services
Send occasional updates or offers (you may opt out at any time)
3. Sharing Your Information We do not sell or rent your personal information. We only share your data with:
PayPal for secure payment processing
Shipping carriers to deliver your order
Service providers who help us operate the website, under confidentiality agreements
4. Data Security We take reasonable measures to protect your personal information. However, no method of online transmission or storage is 100% secure. We recommend keeping your account credentials confidential.
5. Cookies Our website uses cookies to improve your browsing experience, track usage, and enhance site functionality. You can adjust your browser settings to disable cookies if you prefer.
6. Your Rights You may update or delete your account information by logging into your account. You can also contact us to request data access or correction.
7. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.
9. Contact Us If you have questions or concerns about your privacy, please contact us at joe@santyorchids.com.